Who do I contact when…?

A guide to communication at Pioneer Springs
“Direct communication is the foundation of trust.” – Anonymous

Click here for a handy chart that helps you figure out who to contact when you have a question or view it below.

Communication Best Practices

  • Always start by speaking directly with the person who is responsible for the thing about which you are wondering.
  • Good communication takes time–anticipate that when you reach out to a person, s/he may need a few days to consider your question before formulating a response.
  • Email can be a great way to ask general questions or to get factual information. However, in-person conferences and phone conversations can be even more productive. Please consider using these communication tools to build strong partnerships with staff.
  • Pioneer Springs’ phone number is 704-494-0777. If you leave a voicemail, please know that our voicemail system takes up to 24 hours to deliver voicemails.

If you have a question about...

Reach out to...

Something that is happening in a specific classroom

The classroom teacher

Exceptional Children’s services, and your student has an IEP

Your student’s EC teacher

Exceptional Children’s services, and your student does not have an IEP

Nakia Massey, EC Coordinator ( nakiam@pioneersprings.org )

Student Support Services, including 504 plans, HS student parking

Jose Martinez ( josem@pioneersprings.org )

Guidance & SEL

The college counseling process, or CPCC dual enrollment

Lynn Curley ( lynnc@pioneersprings.org )

Accessing PowerSchool or transcripts

Lynn Curley ( lynnc@pioneersprings.org )

PreOneers Preschool Program

Molly McDonald (mollym @pioneersprings.org )

General elementary school academic or program questions

MTSS interventions

General middle and high school academic or program questions

Heidi Magi ( heidim@pioneersprings.org )

Volunteering on campus or at an event

Heidi Magi ( heidim@pioneersprings.org )

Donating money or other items to the school

Heidi Magi ( heidim@pioneersprings.org )

Volunteering in your student’s classroom

Your student’s classroom teacher

Athletics and Extracurricular Activities

Tosha Casini ( latoshac@pioneersprings.org )

Field trips

Chris Simeral ( chriss@pioneersprings.org )

Carline arrival and dismissal

Chris Simeral ( chriss@pioneersprings.org )

Medications, allergies, or health needs

Arman Casini ( armanc@pioneersprings.org )

Before and after school care

Loraine Twiddy ( lorainet@pioneersprings.org )

Lottery, enrollment, and student records

I know I saw something about … somewhere

Check the Coop Scoop

Informing the school that your student will be picked up by someone not listed on the authorized pick-up list

Melany Rytel ( melanyr@pioneersprings.org )

Updating contact information

Melany Rytel ( melanyr@pioneersprings.org )

I don’t see my concern above, and I still don’t know who to contact

Melany Rytel ( melanyr@pioneersprings.org )

I haven’t gotten a response–what do I do next?

Contact Becky Friend at beckyf@pioneersprings.org

I would like to report a student absence

Fill out this form, then email teacher(s)