Who do I contact when..?

A guide to communication at Pioneer Springs

Communication Best Practices

  • Always start by speaking directly with the person who is responsible for the thing about which you are wondering.
  • Good communication takes time–anticipate that when you reach out to a person, s/he may need a few days to consider your question before formulating a response.
  • Email can be a great way to ask general questions or to get factual information. However, in-person conferences and phone conversations can be even more productive. Please consider using these communication tools to build strong partnerships with staff.
  • Pioneer Springs’ phone number is 704-494-0777. If you leave a voicemail, please know that our voicemail system takes up to 24 hours to deliver voicemails.

If you have a question about...

Reach out to...

Something that is happening in a specific classroom

The classroom teacher

Your student's IEP

Your student’s EC teacher

Exceptional Children’s services general information

Nakia Massey, EC Coordinator (nakiam@pioneersprings.org)

Student Support Services including 504 plans

Jose Martinez (josem@pioneersprings.org)

Guidance & general career and college counseling

CPCC dual enrollment

Accessing student records and SIS

Nature and Career Technical Education

General elementary school academic or program questions

Blend programming

General middle and high school academic or program questions

Volunteering on campus or at an event

Donating money or other items to the school

Volunteering in your student’s classroom

Your student’s classroom teacher

Athletics and Extracurricular Activities

Field trips

Carline arrival & dismissal

Jose Martinez (josem@pioneersprings.org)

Medications, allergies, or health needs

Before and after school care

Lottery and enrollment

I know I saw something about … somewhere

Check the Coop Scoop

Informing the school that your student will be picked up by someone not listed on the authorized pick-up list

Updating contact information

I don’t see my concern above and I still don’t know who to contact

I haven’t gotten a response–what do I do next?

I would like to report a student absence

Fill out this form