​Who do I contact when…?

A guide to communication at Pioneer Springs
​“Direct communication is the foundation of trust.” – Anonymous

Click here for a printable version of the contact list that is also below.

Communication Best Practices 

• Always start by speaking directly with the person who is responsible for the thing about which you are wondering.
• Good communication takes time–anticipate that when you reach out to a person, s/he may need a few days to consider your question before formulating a response.
• Email can be a great way to ask general questions or to get factual information. However, in-person conferences and phone conversations can be even more productive. Please consider using these communication tools to build strong partnerships with staff. 
• Pioneer Springs’ phone number is 704-494-0777.  If you leave a voicemail, please know that our voicemail system takes up to 24 hours to deliver voicemails.​

If you have a question about...	Reach out to...
Something that is happening in a specific classroom	The classroom teacher
Exceptional Children’s services, and your student has an IEP	Your student’s EC teacher
Exceptional Children’s services, and your student does not have an IEP	Nakia Massey, EC Coordinator ([email protected])
Student Support Services,  including 504 plans, HS student parking	Jose Martinez ([email protected])
Guidance & SEL	Karlee Cheek ([email protected])
The college counseling process, or CPCC dual enrollment	Lynn Curley ([email protected])
Accessing PowerSchool or transcripts	Lynn Curley ([email protected])
PreOneers Preschool Program	Rachel Larkin ([email protected])
General elementary school academic or program questions	Margaret Bonds ([email protected])
MTSS interventions	Margaret Bonds ([email protected])
General middle and high school academic or program questions	Heidi Magi ([email protected])
Volunteering on campus or at an event	Heidi Magi ([email protected])
Donating money or other items to the school	Heidi Magi ([email protected])
Volunteering in your student’s classroom	Your student’s classroom teacher
Athletics and Extracurricular Activities	Tosha Casini ([email protected])
Field trips	Chris Simeral ([email protected])
Carline arrival & dismissal	Chris Simeral ([email protected])
Medications, allergies, or health needs	Arman Casini ([email protected])
Before and after school care	Loraine Twiddy ​([email protected])
Lottery, enrollment, and student records	[email protected]
I know I saw something about … somewhere	Check the Coop Scoop
Informing the school that your student will be picked up by someone not listed on the authorized pick-up list	Melany Rytel ([email protected])
Updating contact information	Melany Rytel ([email protected])
I don’t see my concern above, and I still don’t know who to contact	Melany Rytel ([email protected])
I haven’t gotten a response–what do I do next?	Contact Becky Friend at [email protected]
I would like to report a student absence	Fill out this form, then email teacher(s)